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Get the link from the request portal itself — MaintainX generates it when you create the portal, and offers it as both a web link and a QR code. Paste the web link in as the Destination.

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Why the request portal is the useful one

A request portal lets someone with no MaintainX account submit a maintenance request; it lands in your Requests inbox like any other. That makes it one of the few Destinations a tenant, a contractor or a member of the public can actually use. MaintainX can also generate portal links for a specific asset or location, so a tag on a particular unit can raise a request already attached to it.

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Their QR codes and QRtub’s

MaintainX mints its own QR codes for assets and portals, and they work well — they are simply fixed at the moment they are made. A QRtub Link in front of one can be re-pointed later: to a different portal, to a different asset after a replacement, or to something else entirely, without producing the tag again. That is the whole reason to put a QRtub Link between the tag and MaintainX rather than printing theirs directly.