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Change your password from the Profile screen. Open the user menu at the top right of the dashboard, choose Profile, scroll to Change Password, enter the new password twice and click Update Password. You are not asked for your current password — being signed in is the proof. On success the form shows Password updated successfully. and clears both boxes. It does not sign you out or send you anywhere, so you can carry on working.

The password rules

Four requirements, all enforced before the request is sent and again by the authentication service:
  • At least 8 characters
  • At least one upper case and one lower case letter
  • At least one number
  • At least one special character from !@#$%^&*()_+-=[]{};':"\|,.<>/?
There is no maximum length and no restriction on what else the password contains. A space is allowed inside a password but does not count as the special character. A checklist under the New Password box ticks each rule off as you meet it, plus a Passwords match. row once you have filled in the confirmation. That checklist updates about half a second after you stop typing, so it can lag behind fast typing or a password manager filling the field — the check performed when you click Update Password is the one that decides. If a rule is unmet, the form names the first one it hits, for example Password must contain at least one special character. Anything the authentication service itself rejects is shown to you verbatim in a red box above the form — that is where you would see it if the new password is the same as the one you already have.

If you never set a password

If someone invited you to a team and you had no QRtub login yet, your invitation email contains a one-time link that signs you in and lands on a Set a password screen. It enforces the same four rules, and setting a password there takes you straight to the dashboard. That screen also offers Skip for now. Taking it leaves you signed in with no password set, so on your next visit the password box on the login screen will not work for you — set a password from the Profile screen while you are still signed in, or use the recovery email flow below. The Set a password screen and the Profile form submit to exactly the same place, so either route gets you to the same result.

If you cannot sign in

Use Forgot password on the login screen and enter your email address. QRtub sends a recovery email; opening its link brings up Reset your password, which applies the same four rules. After saving, you are returned to the login screen a few seconds later to sign in with the new password. Two failure messages are worth recognizing. This reset link is invalid or has expired. Please request a new one. means the recovery link is no longer usable — request another from Forgot password. An unauthorized error on the Profile form means your session has ended; sign in again and retry.

The rate limit

Password updates are limited to five per 15 minutes per account, counted across both the Profile form and the reset screen. Past that you get Too many requests. Please try again later. along with how long to wait. Nothing is locked and nothing needs to be reset — the next attempt after the window succeeds.